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Duties

Responsible for providing equipment/systems installation services along with technical assistance to Sames' customers and distribution network on-site or remotely. Work with internal customers to assist within the repair department undertaking daily duties, when not assigned to a specific job, and assist with miscellaneous projects, as needed. Provide technical support for internal and external customers, in-house and in the field. Provide equipment system installations, commissioning, along with troubleshooting activities at customer facilities. Validation and production support of installed equipment/systems. Prepare daily site/field service reports, throughout project phases. Assist with training schools and provide training on Sames equipment and processes, at customer facilities and in-house. Repair customer equipment, following repair department procedures. Assist with answering technical calls from the support phone line.

Minimum Qualifications      

Education: Associate's degree or postsecondary certificate (or foreign equivalent) in Mechatronics, Robotics, Electro-Mechanical or related discipline. 

Experience: 3 years of experience in the job offered, or in a mechatronic technician or robotic technician position within the automation industrial adhesives industry.  Experience must include working knowledge of adhesive systems, including programming and commissioning of equipment and robots.  Must have hands-on experience in the installation, commissioning and start-up of adhesive application control systems using INTEC software and components.  Experience can be gained concurrently.  Employer will accept any suitable combination of education, training or experience.