Frequently Asked Questions

Answers to your most common questions about our services, technologies, and support.

Frequently asked questions – quick answers to common topics

Looking for help? Here are the most frequently asked questions about our services, support, training, and warranty.

Warranty & Support

Find answers about product coverage, extensions, and how to request service under warranty.

Using Our Products

Access guides and manuals to help you install, operate, and maintain your equipment.

Ordering & Shipping

Learn how to place orders, track deliveries, and get support with logistics or delays.

Get to know Sames

Learn more about who we are, what we do, and how we support industries worldwide

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